Both the Quality Assurance and Customer Service aspects of our in-house laboratory underscores Roberts Chemical's commitment to excellence, safety, and customer satisfaction. By ensuring high-quality products and offering responsive, knowledgeable support, we see this as essential to maintaining the company's reputation and building long-term customer relationships.

Customer Service

The Customer Service laboratory focuses on technical support and service, ensuring that our customers receive the maximum value from Roberts Chemical sold products. This laboratory provides services such as:

Product Application Support: Assisting customers in optimizing the use of our products in their specific applications by providing detailed recommendations through laboratory analysis.

Custom Formulations: Working with customers to develop custom formulations that meet their unique requirements.

Troubleshooting: Helping customers resolve any product-related issues they encounter in their processes.